Kheloo is the leading online betting site in India which offers a wide range of world class gaming products to its players. As India’s most trusted brand, Kheloo’s player will receive:

• Signup bonus (no deposit required!)

• Unlimited deposit bonus

• Unlimited cashback, redemptions & rewards

• Speedy deposit & withdrawal

• 24/7 world class customer service

Kheloo offers a wide range of world class gaming products. At Kheloo, you will find:

• Popular live dealer casino games like Roulette, Baccarat, AndarBahar, Dragon Tiger and Sic Bo

• Sports betting

• Progressive slots games

• A wide selection of classic and video slots

• The best table games like blackjack and poker

• E-Games

Yes. Most our games offer a free-play mode.

Kheloo is licensed and regulated by the Curacao authority.

Player can clear browser cache, cookies and restart the internet browser.

All information related to our affiliate program and respective contacts can be found on the Kheloo Affiliate Program page.

All the games rounds are logged and successful bets will still be valid. For more information, please read Kheloo’s disconnection policy

Login to your account and tick the heart icon in any of your favorite games. Your favorite game will appear under Favorite Section.

Please contact our Customer Service and provide the following information:

• Game/Game ID

• Exact/Approximate time when the game was played

• Stake amount and account balance before and after the game

• Error message received or explanation of the issue (if possible, provide a screenshot)

No.

We advised you to close other running programs. Reduce the screen resolution or resize the browser.

In an event of a dealer error, the game round will be temporarily paused while the dealer notifies the pit boss. Players will be notified via chat and if an immediate resolution is not possible, the game round will be cancelled/refunded.

No.

Minimum and maximum bet limits will be displayed under every table's name.

The game rules can be found inside the game.

Opening an account is easy. Follow these steps below:

• Click Join now at the top-right corner of the page

• Fill out the form

• Accept the terms and conditions box

• Click the Signup button

In order to create an account at Kheloo, you’ll need to provide the following information:

• Username

• Email address

• Password

• Name

• Gender

• Mobile/Telephone number

• Date of birth

• Currency

Our system will tell what's missing or what's incorrect when trying to Signup. Please verify the following:

• Did you fill in all mandatory fields correctly?

• Did you enter a valid email address?

• Do you already have an existing account?

• Is your desired username already taken?

• Kheloo can only accept player from India

If you've forgotten your username, simply follow these instructions.

• Contact Customer Service

• Provide your e-mail

• Mobile number

• Date of birth

If you've forgotten your password, simply follow these instructions.

• Click “Forgot Password?”. This link can also be found below the login bar on top of the page

• Enter the username and email address used during your account creation. Enter the security code and click the “Submit” button

• We’ll send an email with a link to reset your password

Yes. Minors under 18 years old cannot open an account.

Our available currency is INR only.

You can register your account from India.

No, an account is strictly personal and you are responsible to keep your login details secure.

Contact Customer Service for assistance.

You can only register and use one account.

Password is case sensitive and it will be locked after three consecutive failed attempts. If accidentally locked, you may contact Customer Service for assistance.

KYC (Know Your Customer) is a term used for the customer identification process. It involves efforts to check and verify a customer's identity using reliable source documents.

For our verification purposes, you may be required to provide one or more of the following documents:

• National Identification (ID) card

• Passport

• Driving License




Note: Documents provided must be clear, visible and must have your full name, date of birth, photo and expiry date.

Yes. You can change your date of birth and gender by following these steps:

• Log in to your account

• Click “Account” under the dropdown arrow near your username

• Click “Edit Profile”

• Update the necessary details

• Click “Update Profile” button




For other changes/update, please contact Customer Service for identity verification process.

Your Kheloo account will be suspended if the information provided is suspected to be false.

All documents will be restored on a secure server. We ask our customers to cover sensitive data on copies sent to us.

We are required by law to identify our players.

It is illegal for anyone under the age of 18 to gamble at Kheloo.

Contact Customer Service to close your account.

Documents are verified within 24 hours.

Yes. For the confirmation of your residential address, you will need to send a proof or address document such as a driving license or recent utility bill.

A photo of the document would be ideal. Please do not provide black and white copies.

Contact Customer Service for assistance.

Sports betting is the act of wagering on the outcome of a particular sport. It is the process of predicting sports event results. The choices are according to bet types and actual sports to bet on. You’ll be able to bet, as we have a variety of sports to choose from such as American football, basketball, soccer, tennis, horse racing, golf, boxing, baseball and many more.

Yes. You can place a bet on sports online.

To place a bet on any matches, first you need to go on sport page.

STEP 1:

To place a bet, select the game type of your choice from the tabs at the left of the page.

STEP 2:

Then, click on the odd numbers corresponding to your selected outcome for that bet type.

STEP 3:

A box will appear at the left part of your screen, showing details of your selection. Enter your stake in the box.

STEP 4:

Double check all details before clicking on the “Place Bet” button below the box.

You can play through Kheloo website using our mobile version from your tablet or phone. Or scan the QR code to download Kheloo APP.

Kheloo App is compatible with iPhone, iPad and other android devices.

Promotions and bonuses can be found on the promotion page.

You can check active promotion by following these steps below:

• Log in to your account

• Click on “Promotion” from the dropdown arrow next to your username

• Check promotion history for your active promotion details

Your funds will be locked to the specific product related to promotion until the wagering requirements are met.

To view your current credits from your promotion wallet. Log in to your account. Click “Wallet” under the dropdown arrow near your username. These features allow you to see the following:

• Main (withdraw) Balance

• Promotion Balance

• Product Wallet

To claim your bonus, simply follow these steps:

• Go to Promotion Page

• Click on the respective promotion

• Click on “Join Promotion”

You can contact Customer Service to cancel your active promotion.

Wagering requirement is a multiplier that represent the number of times you have to play through a bonus before you are able to withdraw your winnings.

Yes. Kheloo offers 100% first deposit bonus for our new members.

Below are the following wagering contributing factors for each game type:

• All Slot Games: 1:1

• All Live Casino Games: 6:1

• All Table Games: 1:1

• All Fish & Bar Games: 1:1

Yes. Contact our Customer Service after your friend signs up. Once your friend makes deposit and meet wagering requirement, you will be rewarded INR 1,000 bonus.

You will be requested to choose an alias as soon you join a table. Once you have an alias, you will use it from then on. Some games will automatically use your username.

Previous game history is available under “Settings” located in the bottom corner of your game screen.

Jeet Privilege is our exclusive loyalty tier program to reward our players in Kheloo.

Log in to your account. Click on “Jeet Privilege” from the dropdown arrow next to your username. The Loyalty tab will show your current Loyalty Points and Membership Tier status.

All Kheloo players are eligible to participate in this program by registering an account and make a first deposit.

Existing players are automatically part of this program.

You can earn Loyalty Points by playing our games at Kheloo. Loyalty Points is determined by the type of games and its wagering requirement.

Yes. It is applicable for Silver Tier and above.

To redeem Loyalty Point:

• Log in to your account

• Click the Deposit tab or the Jeet Privilege tab to access the LP Redeem section

• Enter cash amount to be credited in respective to tier LP exchange points & click “Redeem”. (Only multipliers of INR 500 is accepted)

• LP gets deducted & cash is added automatically

Yes. Kheloo adheres to strict policies designed to safeguard players right to privacy. All user data is encrypted to protect the confidentiality.

Yes. Kheloo's games with the exception of Live Casino uses certified Random Number Generator (RNG) to randomize the outcome through complex algorithms without giving unfair advantage to any parties.

Yes. Kheloo may use cookies to provide the best gaming experience to our players.

It can used for any of the following purposes:

• Kheloo account signup

• Deposit/withdrawal validation

• Identity verification process

• Marketing and promotional activities

• To prevent fraud and protect Kheloo players